Multiple security levels (men) — operated by the GEO Group under contract with IDOC · State Prison (operated by the GEO Group) · Indiana DOC

New Castle Correctional Facility

New Castle, Henry County, Indiana

An independent guide — not the facility's own website. The phone number below reaches the facility directly.

Visiting schedules change without notice. Always call before traveling.

Call Visiting Office: (765) 593-0111 Info last verified: August 2026

A large men's prison in New Castle, in east-central Indiana, operated by the GEO Group under contract with the state — spanning several security levels and including special-needs and psychiatric units.

Statewide rules that apply at every Indiana state prison

These rules are set by Indiana DOC and apply at every unit. The full list — including all permitted and prohibited items and the approval process — is in Visiting in Indiana.

Dress code

Dress modestly: no revealing, sheer, see-through, or tight clothing; no shorts, miniskirts, or skirts and dresses above the knee; and no tank tops, halter tops, or bare midriffs.
Do not wear clothing that resembles what incarcerated people or staff wear (for example, all-khaki outfits) or any gang-related attire, and wear appropriate undergarments. Each facility sets and enforces the specific dress code, so confirm it before visiting.

ID: Every visitor must first register and be approved on the incarcerated person's visitor list (up to 12 approved visitors) through ViaPath — visitors are not added at the door — and each visitor age 16 or older must show a valid government-issued photo ID at every visit.
What to bring: Bring only what the facility allows — generally a photo ID and a car key; phones, bags, and gifts are not permitted inside, and money for the person is sent through ViaPath (ConnectNetwork), never handed over at a visit. Confirm the specific facility's rules on lockers and any vending.
Scheduling: Register and schedule visits through ViaPath at idoc.gtlvisitme.com; all visit scheduling uses Eastern time, even at facilities in Indiana's Central-time zone. Each prison sets its own visiting days, hours, and limits, so confirm them with the facility. A newly committed person is held at a reception center — the Reception-Diagnostic Center in Plainfield for men, Rockville for women — until classification, then transfers to a permanent prison, with limited visiting during reception.

Full statewide rules: Visiting in Indiana

Overview

New Castle Correctional Facility, on Van Nuys Road in New Castle, is a large men’s prison in east-central Indiana. It is state-owned but operated by the GEO Group, a private company, under contract with IDOC — it was the first IDOC-owned, privately managed prison in the state. It holds IDOC-sentenced men and follows IDOC’s statewide visiting, mail, and communication rules. It spans several security levels and includes special-needs and psychiatric units. It holds about 3,200 men, making it one of the largest prisons in the state. It opened in 2002, and the GEO Group has operated it since 2006.

What Makes New Castle Different

It is operated by the GEO Group under contract with IDOC — the first IDOC-owned, privately managed prison in the state — but it follows IDOC’s statewide rules.
It spans several security levels, so visiting, movement, and property can differ by unit.
It includes special-needs and psychiatric units, and a person receiving that care may have different visiting arrangements — confirm the housing and visit type.
It is one of Indiana’s largest prisons, in east-central Indiana, in the Eastern time zone.

Visiting

The statewide IDOC rules above — the approved visitor list, the dress code, ID, and item limits — apply at the New Castle Correctional Facility. The facility’s own arrangements:

The full registration process is in Visiting in Indiana.

Getting There and Parking

The prison is on Van Nuys Road in New Castle, in east-central Indiana.

Distances are approximate, based on map routing. Visitor parking is on site.

Nearby Services

New Castle has the range of gas, food, and lodging, with more options in Muncie. The nearest 24-hour emergency room is Henry Community Health, in New Castle.

Mail

Personal mail no longer goes to the prison. Indiana now routes it to an off-site processing center: address it to the person’s full name and IDOC number, New Castle Correctional Facility, PO Box 460, Phoenix, MD 21131. Since July 31, 2026, personal mail sent to the facility is returned to sender. Attorney-client privileged mail, packages, and parcels still go directly to the facility. Legal mail is opened in the person’s presence, and books must be new and shipped directly from a publisher or retailer. Full rules are in Mail & Packages.

Learn More

For detailed information about visiting and communicating with someone in an Indiana state prison:

Visiting in Indiana — registering visitors, the dress code, and scheduling through ViaPath
Mail & Packages — in-facility mail photocopying and what goes to the prison
Phone & Video Calls — ViaPath calls, tablets, video visits, and GettingOut messages
Sending Money — depositing through ViaPath (ConnectNetwork)
Medical & Mental Health — sick call, the co-pay, and the Ombudsman Bureau
Transfers & Finding Someone — reception, classification, and the locator

Sources

This page is compiled from the following publicly available sources. Policies change without notice — confirm current details with the facility before relying on them.