Mail & Packages in Indiana (IDOC)
How Indiana handles incoming mail — personal mail now goes to an off-site processing center in Phoenix, Maryland, and mail sent to the prison is returned to sender — plus how legal mail, packages, books, and digital messages through GettingOut work.
How incoming mail works
Indiana now uses an off-site processing center for personal mail, as many states do. Incoming general correspondence — letters, cards, and photos — goes to PO Box 460, Phoenix, MD 21131, addressed with the person’s full name, IDOC number, and the name of the facility where they are held. IDOC states that after July 31, 2026, personal mail sent to the wrong location is returned to sender, so mail addressed to the prison itself does not reach the person. Confirm with the facility how processed mail is delivered, since IDOC has not published that detail in one place.
Address personal mail with the person’s full committed name and IDOC number to the mailing address of the facility where they are held:
[Incarcerated person’s full name and IDOC number] [Facility name] [Facility mailing address]
Because the prison shown in the offender locator can change after a transfer, confirm the person’s current facility before sending.
Legal mail
Legal and privileged mail is handled separately from general correspondence. It goes directly to the facility and is opened and inspected in the incarcerated person’s presence rather than photocopied. Attorneys and courts should follow IDOC’s legal-mail labeling requirements. Confirm the current legal-mail procedure with the specific prison before sending.
Books and publications
Books and publications must be new and undamaged and must be shipped directly from a publisher, bookstore, or approved retailer — third-party fulfillment is not accepted, so an online order must ship directly from the retailer (for example, directly from Amazon, not a marketplace seller). Used or personally mailed books are generally not accepted, and incoming books are inspected for alterations. Confirm the current rules and any quantity limits with the facility.
Digital messages and photos
Instead of paper mail, families can send digital messages and photos through GettingOut (a ViaPath service) — create an account, add the incarcerated person as a contact, and fund the account to send messages. Details are in Phone & Video Calls.
Verify Before Acting
Sources
This page is compiled from the following publicly available sources. Policies change without notice — confirm current details with the facility before relying on them.