Jail (mixed custody) · Jail (Community Correctional Center) · HI DCR

Hawaii Community Correctional Center

Hilo, Hawaii County, Hawaii

Visiting schedules change without notice. Always call before traveling.

Call Visiting Office: (808) 933-0522 Info last verified: June 2026

The Big Island's jail, in Hilo, holding pretrial and sentenced men and women, with a separate reintegration annex and work-release programs.

Statewide rules that apply at HI DCR facilities

These rules are set by HI DCR and apply at every unit. The full list — including all permitted and prohibited items and the approval process — is in Visiting in Hawaii.

Dress code

Dress modestly — Hawaii facilities enforce a visiting dress code that bars revealing, sheer, or provocative clothing, beachwear, and anything resembling what inmates or staff wear; closed-toe footwear is expected.
Each facility sets and enforces its own specifics and may turn a visitor away for dressing out of code, and electronics are not allowed inside, so confirm the dress code with the facility before traveling.

ID: Every visitor must be on the inmate's approved visitor list before visiting — the inmate submits the proposed list, DCR runs a background check, and the facility approves or denies. Bring a government-issued photo ID to each visit.
What to bring: Bring only what the facility allows — most personal items are not permitted in the visiting room. Money for an inmate's account at an in-state facility is sent through GTL / ViaPath ConnectNetwork, never handed over at a visit; the Saguaro prison in Arizona uses a separate money process.
Scheduling: Hawaii has no statewide online scheduler — each facility sets its own visiting days and hours and runs its own visitation hotline, so confirm with the specific facility. Video visits are available through tablets at the in-state facilities. The neighbor-island facilities (on Maui, Kauai, and the Big Island) are reachable from Oahu mainly by air. The roughly 800 men held at the Saguaro Correctional Center in Arizona visit on that prison's schedule, with video booked through the state's mainland branch. Women are held at the Women's Community Correctional Center (Kailua).

Full statewide rules: Visiting in Hawaii

Overview

Hawaii Community Correctional Center is the jail for Hawaii Island, the Big Island, operated by the Hawaii Department of Corrections and Rehabilitation. It is in Hilo, the county seat of Hawaii County. The facility holds both men and women, and both pretrial (unsentenced) people and people serving sentences.

Hawaii runs a unified corrections system: the state operates both jail and prison functions because Hawaii has no county jails. The Community Correctional Centers serve mostly pretrial detainees and people serving shorter sentences, but they also hold some sentenced people in work-furlough and reintegration programs. Because it functions primarily as a jail, a person’s custody status and location can change, so families confirm the person’s current location on VINELink before a first visit or before sending mail or money.

What Makes the Hawaii Community Correctional Center Different

Hawaii Community Correctional Center is made up of two sites: the main facility in downtown Hilo and a separate Hale Nani reintegration annex about 5 miles away that supports work-release and reintegration. Across the two sites, the facility has a reported capacity of roughly 226 beds. Hale Nani is part of HCCC rather than a separate facility. The center runs reintegration and work-release programs and contracts transitional residential services for women.

Location is a practical visiting factor. HCCC is on the Big Island in Hilo, so reaching it from Oahu or another island requires inter-island air travel. For families who cannot travel, the facility’s GTL (ViaPath) tablets support video visits, which is the main remote option (see Phone & Video Calls).

Visiting

The statewide HI DCR rules above — the approved visitor list, the dress code, ID, and item limits — apply at the Hawaii Community Correctional Center. The facility’s own arrangements:

Getting There

Hawaii Community Correctional Center is at 60 Punahele Street in Hilo, on the eastern side of Hawaii Island. The separate Hale Nani reintegration annex is about 5 miles away. Hilo is served by Hilo International Airport, which offers inter-island flights for visitors traveling from Oahu or the other islands. Confirm current entry procedures, the visitor check-in location, and what may be brought onto the grounds with the facility before arriving, because electronic devices and most personal items are not permitted inside the visiting area.

Mail

For Hawaii’s in-state facilities, the Department of Corrections and Rehabilitation does not use an off-site mail vendor. Incoming personal mail goes directly to the facility, where staff inspect it before delivery. Address personal mail with the person’s full name and inmate number, the facility name, and the facility’s address:

[Inmate’s full name and number] Hawaii Community Correctional Center 60 Punahele Street Hilo, HI 96720

Books, magazines, and other publications must be sent directly from the publisher or an approved vendor; personal book mailings are not accepted. Envelopes with stickers, glitter, glue, drawings, or similar additions, and mail without a complete sender name and return address, are subject to rejection. Confirm current mail and publication rules with the facility or the statewide mail guide before sending anything.

Learn More

For detailed information about visiting and communicating with someone at a Hawaii facility:

Visiting in Hawaii — approval process, dress code, scheduling
Mail & Packages — what you can send and what gets rejected
Phone & Video Calls — accounts, call costs, video visits
Sending Money — how to add funds to an account
Medical & Mental Health — health care in Hawaii facilities
Transfers — what happens during transfers

Sources

This page is compiled from the following publicly available sources. Policies change without notice — confirm current details with the facility before relying on them.