Sending Money in North Dakota (ND DOCR)

How to deposit to the trust account

Money for commissary and personal spending goes into the resident’s trust account. North Dakota DOCR handles these deposits through JPay. There are several routes:

• Online at JPay.com, using a credit or debit card.
• In the JPay app, using a credit or debit card.
• By phone, on JPay’s line at 800-574-5729, where live agents are available 24 hours a day, 7 days a week.
• By money order, made payable to JPay and mailed to JPay, P.O. Box 822700, Pembroke Pines, FL 33082. Include the resident’s full name and ID number.
• By MoneyGram, using receive code 1304. Include the resident’s full name and ID number.

The resident’s full name and ID number are required for any deposit. The ID number can be confirmed through the Resident Lookup on the North Dakota DOCR site.

Fees and limits

Deposit fees are set by the vendor and change over time. JPay charges a service fee that is shown before a transaction is completed, so confirm the current amount with the vendor at checkout. Confirm current fees with the vendor.

The phone and messaging account is separate

North Dakota uses a split-vendor setup: JPay handles money, while phone calls, video visits, and tablet messaging run through Securus. JPay and Securus are under the same corporate parent, but the trust account is not the same as the account that pays for calls and tablet messages, and the calling and messaging account is funded separately — money added to the trust account does not pay for phone time. For how to set up and add money to the calling and messaging account, see Phone & Video Calls.

Don’t hand money over at a visit

Funds are added only through the methods above. Money is not accepted in person during a visit, and personal mail does not reach the facility — North Dakota sends incoming personal mail to an off-site scanning vendor, so anything enclosed there is not delivered to the resident (see Mail & Packages). A money order intended for the trust account goes to JPay at the Pembroke Pines P.O. box, not to the prison and not to the mail vendor.

Verify Before Acting

For the general, nationwide overview of this topic, see the national guide: Sending Money.