Sending Money in Florida (FDC) | Prison Visitor Guide

Key info

Florida processes account deposits through a single contracted vendor. As of 2024, the Florida Department of Corrections (FDC) deposit vendor is CorrectPay (Tyler Technologies), which replaced JPay for commissary deposits. Funds go to the incarcerated person’s trust account, used mainly to buy commissary items.

There are several ways to deposit: online, by mobile app, by phone, and by mailed money order (or cashier’s check or certified bank draft). FDC does not accept cash or personal checks by mail.

FDC assesses a $0.50 processing fee per money-order deposit, regardless of the amount. Online, app, and phone deposits carry the vendor’s own card-transaction fees.

Most senders must be on the approved visitor list. Since March 29, 2022, a sender must be on the incarcerated person’s approved visitor list, except that a newly received person may receive funds from any sender for up to 60 days from reception.

A deposit needs the person’s DC number. Confirm it on the FDC Offender Search before sending.

Money for an incarcerated person in Florida is deposited to the person’s trust account and is used mainly to buy items from the commissary. FDC processes deposits through a single contracted vendor; as of 2024 that vendor is CorrectPay (Tyler Technologies / VendEngine), which replaced JPay for commissary deposits. Money is not handed over at a visit.

Online, mobile app, and phone deposits (CorrectPay)

A debit or credit card deposit can be made through the FDC vendor, CorrectPay:

Online at the CorrectPay website (correctpay.com).
By mobile app (CorrectPay, available for Android and iPhone).
By phone, toll-free, at 1-855-836-3364.

These card deposits carry a transaction fee that varies with the amount. Confirm the current fee in CorrectPay or on the FDC Send an Inmate Funds page before sending.

By mail (money order)

A money order — or a cashier’s check or certified bank draft — can be mailed to the vendor for deposit. FDC does not accept cash, personal checks, or business/employer checks by mail for commissary deposits.

A mailed deposit must include the vendor’s Money Order Deposit Form, which identifies the incarcerated person by full name and DC number and records the sender’s name, address, phone, and email. The form is available from CorrectPay. The money order is made payable to CorrectPay, with the incarcerated person’s full name and DC number written on the memo line.

CorrectPay states the maximum money-order amount is $900.00 and that there is no vendor fee for a money-order deposit; FDC’s $0.50 processing fee still applies (see below). Confirm the current mailing address, payee, form, and limit with CorrectPay or on the FDC Send an Inmate Funds page before mailing, since the deposit vendor and its lockbox address changed in 2024.

Government checks (Inmate Trust Fund)

Government payments such as pension checks, tax refunds, and VA benefits are not sent to the deposit vendor. FDC directs these to the Inmate Trust Fund:

Florida Department of Corrections Inmate Trust Fund Centerville Station P.O. Box 12100 Tallahassee, FL 32317-2100

Court-ordered and restitution payments use a separate process and address. Confirm the current Inmate Trust Fund address and the correct routing for a specific check type on the FDC Send an Inmate Funds page before mailing.

The $0.50 money-order processing fee

FDC assesses a $0.50 processing fee on each money-order, cashier’s-check, or certified-bank-draft deposit, regardless of the amount. This fee is charged by the Department, not the vendor. FDC states that mailed deposits are made available to the incarcerated person within ten business days of receipt.

What the account pays for

Funds in the trust account are used by the incarcerated person mainly to buy items from the commissary (such as food, hygiene items, and stationery). Account funds are separate from phone and video services — see Phone & Video Calls in Florida for how communications are set up and paid for.

Verify Before Acting

Confirm the current deposit details before relying on any plan. As of 2024, FDC’s deposit vendor is CorrectPay — online at correctpay.com, by the CorrectPay app, by phone (1-855-836-3364), or by mailed money order (payable to CorrectPay, with the vendor’s deposit form; maximum $900.00). FDC assesses a $0.50 processing fee per money-order deposit. Government checks (pension, tax, VA) go to Florida Department of Corrections, Inmate Trust Fund, Centerville Station, P.O. Box 12100, Tallahassee, FL 32317-2100. Confirm the current vendor, money-order address, payee, and form on the FDC Send an Inmate Funds page, since the vendor and its lockbox address changed in 2024. A deposit needs the person’s DC number; most senders must be on the approved visitor list. Confirm the DC number and current facility on the FDC Offender Search before sending. Money is not handed over at a visit.

Sources

This page is compiled from the following publicly available sources. Policies change without notice — confirm current details with the facility before relying on them.