How to address personal mail

Since December 15, 2025, incoming personal mail and photos do not go to the prison. ADCRR routes them to an off-site Securus digital-mail center in Dallas, Texas, which opens and scans them and delivers the scans to the incarcerated person’s tablet (color scans), with a black-and-white printout for a person who does not have a tablet. Delivery typically takes a few business days.

Address personal mail with the person’s name and ADCRR number to:

[Incarcerated person’s name and ADCRR number] P.O. Box 211309 Dallas, TX 75211

Mail sent directly to the prison after the changeover is returned to the sender.

What still goes to the prison

Legal mail, publications, and parcels are not part of the digital-mail change — they still go directly to the facility where the person is held. Legal mail is handled under the privileged-mail rules. Publications (books, magazines) must come from an approved source; confirm the current rules and where to send them with the facility.

Verify Before Acting

Sources

This page is compiled from the following publicly available sources. Policies change without notice — confirm current details with the facility before relying on them.